Support
We answer fast — this is a small, hands-on team.
Need help, hit a bug, or have a feature request? Email ryan@lastyeti.com and you'll hear back directly.
Requirements
- iPhone on iOS 17.6 or later.
- A watch that syncs to Apple Health. An Apple Watch gives the fullest picture, but Garmin and Coros work too — see the question below. Ravns runs without a watch, but the readiness score needs overnight recovery data from one.
- Grant Apple Health access when asked, so the coach can read your recovery and workouts.
Common questions
Does Ravns work with Garmin or Coros?
Yes. Ravns reads everything through Apple Health, so any watch that syncs there works — you don't need an Apple Watch. In the Garmin Connect or Coros app, turn on syncing to Apple Health, and your workouts, heart rate, sleep, and resting heart rate flow into Ravns automatically. A few honest limits with non-Apple watches:
- HRV may not come through. Garmin and Coros often don't export heart-rate variability to Apple Health. Readiness still works — it leans on resting heart rate, sleep, and training load — it's just a little less dialed without HRV.
- Their own scores stay put. Body Battery, Training Readiness, and training status don't transfer. Ravns computes its own readiness from the raw signals rather than reusing theirs.
- It's not live. Data appears once your watch's app syncs to Apple Health — usually within a few minutes of finishing, not in real time. If a run's heart rate is missing, open Apple Fitness to confirm it recorded, then pull to refresh in Ravns.
Why is my readiness score not showing?
It needs recent recovery data. Wear your watch to sleep, open the Health app to confirm sleep and heart rate are recording, then pull to refresh in Ravns. It won't score off stale data by design — it will tell you what's missing instead of guessing.
Does Ravns change my Apple Health data?
No. Ravns reads from Apple Health and never writes to it.
How do I back up or move my data?
In the app: menu → Your data → Back up everything. That saves one file with your full history — settings, plan, readiness, meals, chats. Restore it from the same menu, or when setting up on a new device.
How do I delete my data?
In the app: menu → Your data → Delete all my data. It permanently removes everything on your device and in the cloud and starts you fresh. Prefer email? ryan@lastyeti.com.